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Child Abuse Hotline

Do you suspect abuse or maltreatment? Report it now!

The abuse or maltreatment of children is against the law. 

Victims need an effective child protective service to prevent them from suffering further injury and impairment.

The purpose of the Child Protective Services Act of 1973 is to encourage more complete reporting of child abuse and maltreatment. The law established a Child Protective Service in each county in New York. Each Child Protective Service is required to investigate child abuse and maltreatment reports, to protect children (under 18 years old) from further abuse or maltreatment, and to provide rehabilitative services to children, parents, and other family members involved.

The New York State Office of Children and Family Services maintains a Statewide Central Register of Child Abuse and Maltreatment (SCR) for reports made pursuant to the Social Services Law.

The Statewide Central Register, also known as the "Hotline,” receives telephone calls alleging child abuse or maltreatment within New York State. The Statewide Central Register relays information from the calls to the local Child Protective Service for investigation, monitors their prompt response, and identifies if there are prior child abuse or maltreatment reports.

For more information, please visit: Child Protective Services website

Important Numbers

Call the NY State Toll Free Telephone Number: 1-800-342-3720

If you are deaf or hard of hearing, call TDD/TTY at 1-800-638-5163
or have your Video Relay System provider call 1-800-342-3720

If you believe that a child is in immediate danger, call 911 or your local police department.